Employment Providers are offered through Workforce Australia. There are many different types of Employment Providers and they exist to support Australians find and keep jobs, change careers, or create their own employment opportunities. They offer tailored support to job seekers, including those on income support, by providing access to online tools, resources, and training.
This project aims to help the digital team who manage the Workforce Australia website understand and improve their online services and information. It's not intended to seek deep feedback on the effectiveness of the specific employment providers, but instead, focus on how to make the online user journey and content best practice.
