Your feedback project for
Virgin Australia
Project Checklist
Task 1.
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Record your user experience booking a flight with Virgin Australia
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You will receive a one time credit card from See Me Please for $180 for this project. This allows for you to purchase the flight, add baggage and the cost of taxes.
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Use the screen recording tool of your choice or the screen recording tool we've set up for you below
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​Visit www.virginaustraila.com​
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Select a one-way flight from Sydney to Melbourne, that's $120 or less in the month of August, September or October.
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Add baggage
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Select your seat
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Fill in the booking form
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Grab the pre-paid credit card details from the email sent to you
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Complete the booking, right through to the confirmation screen.
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Please also review the confirmation email as part of this project.
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** Note: See Me Please will send you a one-time credit card to complete the purchase of this flight
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** Note: The flight you book will be cancelled following your user testing insights.
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Task 2.
Complete the survey below
Recording your tasks
See Me Please has set up an easy way for you to record your tasks below.
Alternatively, you can use any screen recording platform you like and upload the recording below.
A range of screen recording options are available, for example, using the built-in recording software on your device, the free version of Zoom, or the free platform OBS.
Frequently asked questions
When do I get paid?
You will need to complete the project tasks in order to get paid.
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Once complete, you'll be paid a week in arears on the Friday.
Can you provide an example of 'good' user testing?
Here are a few tips to ensure your feedback is impactful:
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Be Yourself: We are interested in your experience, and it's best if you relax and be yourself. Focus on your own interactions rather than providing general design or technology advice.
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Record Your Screen: Including any adaptations or assistive technologies you use. This serves as a visual aid helping our client to understand the diverse needs and accessibility challenges some users face.
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Narrate Your Experience: Describe any issues, problems, or confusion you encounter. Your narration provides context and clarity, making your feedback more actionable.
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Turn On Your Camera: If you’re comfortable, please turn on your camera. Part of See Me Please’s mission is to highlight the human aspect of digital interactions. Being able to connect with humans providing feedback reinforces that you are a real person, not just data in a report.
I'm not sure what to do!
We're here to help.
Feel free to email us at team@seemeplease.com
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We'll get in touch regarding your question or set up a time to chat.