Our Services
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One-Stop-Shop for Diverse User Testing
Diverse and disabled customer cohorts provide feedback across your end-to-end digital user journey. Simplifying the complex domain of digital accessibility with actionable and relatable feedback
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1:1 User Research
Our 1:1 research sessions dive deeper into user experiences, providing insights that help you validate a preferred design or explore accessibility options
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Open Research
We openly share real feedback to help all designers and engineers uplift their understanding of assistive technologies and the diverse ways customers navigate the online world
Our Accessibility-All-Stars
Blindness Perspective
Deafness Perspective
Low Vision Perspective
Older Perspective
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Neurodivergent Perspective
English as a Second
Language Perspective
How We Work
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Organisations determines the end-to-end user journey for feedback
Our team delivers insights across the entire journey, helping teams get valuable feedback and level up their understanding of friction across all the products in the experience
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We curate panels of 18 diverse testers
If you've met one person who's blind, you've met one person who's blind! 3 unique individuals from each cohort, helps reveal the difference between preferences, digital fluency and common friction points
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Actionable and relatable insights through observation
No report compares to observing someone navigating your product with their assistive tech.. That’s why our team record every touchpoint and completes a detailed questionnaire for each review
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Your research repository delivered in 5-10 business days
A dynamic dashboard that brings insights to life—sorted by cohort, product, and demographics. Plus, a library of user testing recordings so your team can see firsthand how diverse users navigate your services and get real-world understanding of assistive tech in action.
Diverse Insights As a Service
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Wholesale Capability Uplift
Uplifts your teams understanding of assistive technologies
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Customer-Centric Culture
Integrating customer insights at every stage helps organisations meet user needs, boosting satisfaction and loyalty
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Usability Over Box Ticking
Leaps you forward towards universal usability rather than conformance
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Long Lived Research Resources
For every project, we create a research up including a dynamic dashboard, user testing recordings, feedback, and a highlights reel, providing valuable reference materials for years to come
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Social Impact
Creates meaningful work for those facing long-term employment barriers
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Accelerating Your Development Cycle
Actionable and relatable insights directly into the hands of developers and designers, reducing handoffs to centralised functions
Some of Our Awesome Customers
