Digital accessibility is complicated,
but watching customers use your services is easy
And sparks a genuine passion for change.
Our Accessibility-All-Star Testers
One-stop-shop for disabled and diverse user testers providing actionable, relatable, and human-centred accessibility insights
No vision
Neurodivergent
Deaf
Low vision
Older than 70
Non-English speaking
Empathy through collaboration is more effective than audits
Nothing beats real customer feedback. Building empathy through firsthand experiences with diverse users provides unparalleled insights into the nuances of their interactions, frustrations, and triumphs.
We think a human-centered approach of showing you what 'accessibility' means, rather than telling you is most effective.
Quick feedback loops that align with modern software development
Our user testing insights, recordings and research interviews, spanning a broad pool of testers, are available in days not months.
Empowering you with valuable resources including recordings and insight reports
Our Accessibility-All-Stars follow end-to-end customer journeys, test features, specific services, content, marketing campaigns and contact centre services.
Providing your team with a consolidated insights report, friction points, survey insights and recordings.
How our service works
Our standard offering is the curation of panels, comprising 18 user testers, across six distinct cohorts, to use your services.
1
Organisation requests a review
2
We curate a panel of at least 18 diverse Accessibility-All-Stars to complete user testing
3
Our Accessibility-All-Stars record their user interface/ assistive tech and complete a survey
4
We improve your empathy and understading by providing a consolidated insights report and recordings