One-Stop-Shop for Diverse User Testing
Diverse and disabled customer cohorts provide feedback across your end-to-end digital user journey. Simplifying the complex domain of digital accessibility with actionable and relatable feedback
Our User Testing Perspectives
Deafness
Low Vision
Neurodivergent
Blindness
Older
English as a Second Language
Aboriginal
Other Disabilities
Digital Accessibility is:
- Good Business
- Enabling businesses to grow market share and reduce operating costs by shifting customers to digital from higher cost service channels.
- The Right Thing
- Illustrating that your organisation values inclusive services that can be accessed by all.
- The Law
- Accessibility is required by law in many countries including Australia, the US and the UK. Digital inclusion ensures equal opportunities and reduces discrimination.
- A Human Right
- Access to digital services is essential for individuals to exercise their rights to information, education, communication, and participation in modern society.
- Socially Responsible
- And easy to understand when you can see real customers facing barriers accessing your digital experiences.
- Benefits All
- Solve for edge users and you know it's seamless and intuitive for all of your customers.
Did you know...
People in Australia have a disability
4.25 Million
Australians Don’t Speak English
870K
Australians are older than 65
3.9 Million
Min Wage for People with Disability
$2.90
Disability addressible market
$13 Trillion
Disability Employment Rate
53%
Our Services
1:1 User Research
Our 1:1 research sessions dive deeper into user experiences, providing insights that help you validate a preferred design or explore accessibility options
Open Research
We openly share real feedback to help all designers and engineers uplift their understanding of assistive technologies and the diverse ways customers navigate the online world
Diverse Insights As a Service
- Wholesale Capability Uplift
- Uplifts your teams understanding of assistive technologies
- Usability Over Box Ticking
- Leaps you forward towards universal usability rather than conformance
- Social Impact
- Creates meaningful work for those facing long-term employment barriers
- Customer-Centric Culture
- Integrating customer insights at every stage helps organisations meet user needs, boosting satisfaction and loyalty
- Long Lived Research Resources
- For every project, we create a research up including a dynamic dashboard, user testing recordings, feedback, and a highlights reel, providing valuable reference materials for years to come
- Accelerating Your Development Cycle
- Actionable and relatable insights directly into the hands of developers and designers, reducing handoffs to centralised functions
How We Work
- You end-to-end user journey for feedback.
- Our testers provide insights across the entire journey, helping multiple teams understand friction points across all products in the experience.
- We curate panels of 18 diverse testers.
- If you've met one person who's blind, you've met one person who's blind! 3 unique individuals from each cohort, helps reveal the difference between preferences, digital fluency and common friction points.
- Actionable and relatable insights through observation.
- Nothing beats real customer feedback. Observing how a customer applies their assistive tech to navigate your product simplifies accessibility. That's why we record every touchpoint for you.
- Your research repository delivered in 5-10 business days.
- A dynamic dashboard that brings insights to life—sorted by cohort, product, and demographics. Plus, a library of user testing recordings so your team can see firsthand how diverse users navigate your services and get real-world understanding of assistive tech in action.
Some of Our Awesome Customers
Our Social Impact
Breaking Disability Employment Barriers
- 300 jobs in 3 years
- Disability employment has been stuck at 53% for decades, we want to shift the dial. We're aiming for 300 jobs.
- Mindful of gig work
- We always pay a minimum of 3 hours of pay, because we value our team's time and believe in fairly compensating their commitment and effort.
- Would you work for $2.90/h
- We pay double the open employment min wage, with many testers earning more for their skills and experience.
The Word On The Street
“You’ve definitely delivered over and above our expectations on this collaboration.”
NSW Department of Communities and Justice
“See Me Please bridges a critical gap by connecting businesses with diverse customers, including those with disabilities and diverse backgrounds, while enhancing digital accessibility and driving innovation in the digital age.”
Liesl Tesch, NSW Member for Gosford and Paralympian
“Simplifying online services benefits the entire community, particularly those with disabilities, language barriers, or cognitive challenges. Feedback from diverse individuals enhances accessibility and also opens up valuable employment opportunities.”
Dr, Sophie Scamps Federal Independent Member for Mackellar
“I value the ability for private enterprise to innovate in this space. The See Me Please digital platform empowers customer cohorts to provide honest feedback, benefiting both customers and service providers. I also commend your efforts to protect reviewers by offering wages beyond the minimum rate and setting deadlines that consider customer needs.”
Australian Consumer Safeguards
“See Me Please has been an indispensable partner. Without them we could not have delivered the Accessibility immersion day or accessibility customer testing capability.”
Westpac Bank
“See Me Please has collaborated with Vision Australia to onboard testers with low and no vision, create casual employment opportunities, and produce resources that highlight accessibility needs. This partnership has the potential to expand employment opportunities for Vision Australia clients as See Me Please scales its services locally and internationally. Vision Australia remains committed to strengthening this collaboration to drive accessibility improvements across the industry.”
Vision Australia
“We recognise the potential of our collaboration with See Me Please to create ongoing employment opportunities for individuals experiencing long-term unemployment and look forward to strengthening this partnership to support those in need.”
Workforce Australia, Local Employment Facilitator
“#TeamDEWR aims to build an inclusive workplace culture, partnering with See Me Please to gain valuable insights and feedback on services like Workforce Australia for Individuals.”
Department of Employment Workplace Relations
“Ms McDermott, with her experience at Service NSW, is focused on making technology inclusive for people with disabilities, the elderly, and non-English-speaking migrants. See Me Please enables their participation in technology testing with fair compensation.”
Alister Henskens, NSW Member for Wahroonga
Recognised as one of Australia’s most innovative software companies
Not once but twice! In our first year of operating, both InnovationAus and the Australian Financial Review, listed See Me Please as one of Australia’s most innovative software companies.
