Tester Terms and Conditions UK

Company Name: See Me Please Limited Company Number: 15736988 Jurisdiction: These Terms and Conditions apply to individuals participating in user testing activities delivered by See Me Please Limited in the United Kingdom.

This Agreement sets out the terms and conditions under which individuals onboard to the See Me Please platform as Testers of our user testing panel. By joining the panel, you understand the nature of our service offering, agree to be considered for future user testing opportunities and other engagements delivered by See Me Please Limited. Participation in any specific project remains voluntary and subject to your explicit opt-in at the time of invitation.

About See Me Please See Me Please is a UK-based two-sided platform making it effortless for organisations to access rich, intersectional feedback from a holistic representation of the community they serve. We connect businesses with user testers who are blind, have low vision, are Deaf or hard of hearing, are neurodivergent, older, or non-English speaking, to improve digital accessibility and inclusion.

Most user testing panels include:

• 3 blind participants using screen readers and/or Braille
• 3 low vision participants using ZoomText, magnifiers, or adapted display settings
• 3 Deaf participants relying on British Sign Language, captions, or alternative communication methods
• 3 neurodivergent participants (e.g. autistic individuals)
• 3 individuals aged over 70
• 3 individuals with limited English proficiency

Testers provide feedback through recorded interactions, surveys, and narrated experiences. Outputs include a highlights reel, an interactive dashboard of friction points, synthesised insights, and at least six detailed recordings.

Testers are not considered employees. The working relationship is non-exclusive and does not create an employment, partnership, or agency arrangement.

Testers are engaged on a project-by-project basis to deliver specific outcomes, with no obligation for either party to continue the relationship beyond any individual engagement.

You are considered self-employed for tax purposes, and must:

• Register with HMRC if required
• Submit an annual Self-Assessment tax return
• Handle your own tax and National Insurance obligations

See Me Please will not withhold income tax or NICs.

You retain full control over how and when you work. You are not obliged to participate in any user testing project or other engagements and can decline any project invitation.

You are free to work with other companies and are not exclusive to See Me Please. There is no mutuality of obligation. See Me Please is not obligated to offer you work, and you are not obligated to accept it.

To be eligible to onboard as a User Tester you must meet the following minimum requirements:

• You must be capable of understanding and voluntarily providing explicit informed consent for participation in user research. This is a core requirement of eligibility and a foundational principle of all See Me Please engagements.
• You must have lived experience relevant to at least one of our user testing cohorts, such as being blind, having low vision, being neurodivergent, being Deaf or Hard of Hearing, being over the age of 70, or being a person with limited English proficiency or be deemed suitable by See Me Please.
• You must be at least 18 years old.
• You must be a resident of the United Kingdom and possess a valid National Insurance Number.
• You must have a UK bank account to receive compensation.
• You must be capable of independently accessing and using a digital device (such as a smartphone, tablet, or computer) with internet connectivity.
• You must complete See Me Please’s validation checks, which may include an interview, demonstration task, or referral confirmation.

Meeting these requirements enables you to begin the onboarding process, but does not guarantee participation in user testing projects.

Once eligibility is confirmed, you may proceed to register an account with See Me Please. This is referred to as User Tester Onboarding. As part of this process: We collect and process personal information to register and manage your User Tester account.

We will also request additional profile details (e.g. preferred assistive technology, availability.

Once your account is activated, you may be considered for paid user testing and research opportunities and will receive communications about potential projects and participation reminders.

If you do not provide the required information, we are unable to create your account or invite you to participate in user testing activities. Please refer to the “Participants” section of our Privacy Notice for more information. __ Types of Personal Information We Collect __ See Me Please is dedicated to following data protection laws that govern the collection and management of your personal information. In line with this commitment, we:

• Ensure full transparency about how we collect and use your personal data.
• Only gather personal data that is essential for the services we provide.
• Clearly define the purpose for collecting your data and limit its use and sharing to those specific purposes.

Implement appropriate measures to protect the security of the personal data we hold. We recognise that the nature of our work involves handling potentially sensitive personal data. We treat all personal information collected by us in accordance with our Privacy Policy and applicable privacy laws.

If there is any inconsistency between applicable Privacy Laws and this Policy, the applicable Privacy Laws will prevail to the extent of the inconsistency.

We collect personal information directly from you during registration and throughout your engagement with us. This may include:

• Name
• Date of birth
• Gender
• Email address
• Mobile phone number
• Town/suburb of residence
• Occupation status
• National Insurance Number (to confirm eligibility)
• Bank account details (for compensation)
• Assistive technology preferences (e.g. screen readers, voice control) Communication preferences Accessibility needs Participation & Engagement Data such as Audio/video/screen recordings, transcripts, and commentary
• Photos or likeness used in demos or workshops
• Written feedback, opinions, or insights provided during testing
• Activity data on our Platform (e.g. pages viewed, time spent, device/browser info)
• Government-issued ID or documentation where identity assurance is required for project participation

Valuing Testers and Our Payment Principles We deeply value the contributions of our user testers. We are committed to fair and meaningful compensation and never expect testers to work for free or in exchange for vouchers. We never pay less than double the UK minimum casual hourly wage for user testing participation. The commercial engagement for other work may vary. With regard to user testing projects specifically, we always pay a minimum of 3 hours' compensation regardless of how long the testing activity actually takes (e.g., if testing only takes 45 minutes, the tester is still paid for 3 hours). We recognise the value of lived experience and are committed to offering clear, fair, and outcome-based compensation. Compensation Structure for User Testing Engagements For user testing projects, the core of our business, testers are compensated based on outcome-based deliverables informed by a notional hourly rate. The minimum base rate for user testing is £25/hour, and testers are always paid at least 3 hours' worth of compensation per project. In accordance with UK law, testers classified as "workers" may also be eligible for pension contributions under the government's auto-enrolment scheme, which will be triggered only if certain criteria (age and earnings thresholds) are met. Example: If a User Tester is engaged at a base rate of £25 per hour, this rate may be supplemented by additional entitlements depending on the nature of the engagement. Under UK casual worker rules, holiday pay is calculated at 12.07% of the base hourly rate. This means for every hour worked at £25, the User Tester accrues an additional £3.02 in holiday pay, bringing the total hourly compensation to £28.02. If the User Tester meets the eligibility criteria for pension auto-enrolment (typically aged 22 or over and earning above the qualifying threshold), then pension contributions may also apply. In this case, See Me Please would contribute an additional 3% (£0.75 per hour), and the User Tester would contribute 5% (£1.25 per hour), usually deducted from their pre-tax pay Note: Pension contributions are only made if the engagement meets pension eligibility criteria, and the User Tester has not opted out of the scheme. This structure ensures that your preparation time, task engagement, and contribution are all fairly valued, even if the actual testing time is shorter than the compensation window. Other Engagement Types In addition to user testing, some testers may be invited to participate in other paid opportunities such as: Speaking at events, conferences, or panels Participating in promotional or marketing content (e.g., interviews, webinars) Producing short pre-sales demos showcasing assistive technology use These engagements are compensated under separate commercial arrangements. They are not tied to the hourly rates or pay structures of user testing projects. Compensation amounts will be clearly communicated before engagement and confirmed upon acceptance.