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Plain-English guides to accessibility testing
How we measure friction, score experiences, and benchmark them against the things that matter — explained in language anyone can act on.
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Trump Gov thinks Calibri is woke; US typography just regressed to 1931
The Trump administration just mandated Times New Roman across all Department comms to "restore decorum." While the State Department cosplays 1931, this blog pays homage to a font actually built for this century...one for the type nerds.
Authentication...When Logging In Becomes the Lockout
Well-meant accessibility tweaks often backfire when they’re not co-designed with the people they serve. This short video shows how a tiny detail in authentication can slam the front door shut for those who need digital services most.
Older Users Might Be Your Best Usability Hack
Brutally Honest But Golden Feedback For Designers
Dark Mode - Essential not a Preference
Dark mode is often treated as a nice-to-have rather than a necessity or assistive technology.
Invisible Digital Barriers In Gov
This blog explores the critical need for inclusive digital government services, highlighting the often-invisible barriers that exclude millions of citizens from essential services.